Q: What precisely does web site migration mean and what does it involve?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can lead to lost information and unnecessary downtime. This is the reason why we’ll do all that for you for free!We’ve got highly proficient administrators whose sole responsibility is to make sure that your site functions precisely as it did on your previous web hosting platform. The administrators are well–versed in migrating custom–built sites, as well as sites that are based on famous scripts such as Joomla™ and WordPress.
Q: How long will it take for my site to be migrated to your platform?
A: We strive to carry out all web site migrations as quickly as possible. However, we don’t have a set time frame for website migrations. There are several facets that you have to take into account – the mere size of your web site and the workload of our website migration staff, etc. We constantly strive to carry out each migration within 48 hours. With less sizeable sites, our staff typically manages to finish within 24 hours.
Q: Do you need something from me before you begin moving my website?
A: We will need the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Your website will work exactly like it did before with your former web hosting provider. Once we are done with the transfer, your site will be configured to work on our web hosting platform and we’ll ask you to preview it. If it is functioning properly, all you will need to do is change the name server records pertaining to your domain. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my present hosting provider discover that I am leaving them?
A: Nope. We will never get in touch with your hosting provider about anything. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your web site from any web hosting provider or any Linux–based hosting platform as long as we can access the Control Panel and there’s FTP access available.The only websites that we can’t transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.