Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
One of the common reasons to get a hosting server of your own is that you'll have complete control over the software environment and you could install anything you would like. This will permit you to run programs that require certain software in order to be present on the hosting server, which isn't possible with a shared hosting server where you'll be able to install software only within the account, but not on a root level. In case you aren't very experienced with this sort of matters, nonetheless, you might come across complications as managing a hosting server of your own differs from managing a conventional shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins will be able to deal with a variety of tasks that should be performed or can resolve many problems that you could come across.
Installation and Troubleshooting in VPS Web Hosting
The upgrade is available with all virtual private server
packages that we offer and you could add it either during the signup or at any time later through your billing CP. It comes with one hour of custom work on your web server, so our admins can assist you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed in case it does not work properly, so you will not need to waste time to discover what's wrong since they can assist you in a very quick and professional manner. Because this is a one-time upgrade, you can get it just when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and shall not be reset in the end of the month. This upgrade is useful if you cannot do something on your own or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers Hosting
You can add the upgrade to any one of the Linux dedicated servers hosting
we offer at any time that you need it. In case you need some custom work from our administrators just after your server is set up, you may get the upgrade during the server signup procedure, or when you need something to be performed afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes one hour of work from our administrators on your hosting server, so in the event that you experience any difficulties to install a third-party piece of software or some app gives errors and doesn't work the way it should, our specialists will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is perfect in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it includes.