Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is qualified to rapidly deal with all of our Linux cloud web hosting clients’ problems and guidance demands. Via our ticket system, you’ll be able to supply your issue and a support team fellow member will most likely return to you in only maximum 60 minutes. Actually, practice indicates that the regular resolution time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a crew of trained employees who definitely are ready to answer your issue asap. It is easy to speak to the tech support team crew by launching a technical support ticket from your Control Panel or by posting us an email message. On working days, you may also call us on the phone or use the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while working within the Control Panel, you’ll be able to always press the Help key and find your query in the group of posts that will came up. We have also turned almost all the content articles into instructional videos. The catalogue of training videos will show up if you pick the Videos button present in each section.