Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center built into our Control Panel features a collection of help articles and commonly asked questions. Aimed toward solving any common problem that you might have, they are compiled by our support team of skilled techs.

  • Top quality support service

  • Instructional Video Clips

  • For all of you who prefer to discover how to troubleshoot a frequently experienced issue by watching an instructional video, we have added a selection of video tutorials to our Control Panel. All the instructional videos are short and simple to grasp. They offer you step–by–step demonstrations of different web site administration procedures.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 technical support service and a sixty–minute ticket response guarantee. Our knowledgeable technicians will be online 24 hours a day to attend to your questions and to solve any problem that you might have. Just submit a customer support ticket from the Help section and we will reply back to you instantly.