1 hour ticket response
Our team of technical support engineers is specialized in providing rapid answers to all your queries. We’ll examine your technical support ticket as soon as it is received and will reply with a solution within maximum one hour after the customer support ticket submission. As a matter of fact, our average support ticket response time is 20 minutes.
A Topflight Customer Care Service
Our support staff representatives possess huge experience in the Linux cloud web hosting sphere and are accomplished enough to find a swift solution to your problem. If, however, the situation at hand is not within the competence of a customer support engineer, the ticket will be forwarded to a developer or sysadmin for additional assistance.
A User–Friendly Help Center Section
In the Control Panel you can find an easy–to–browse Help section where you can get quick hints on how you can use our hosting services. You can get the answers to your inquiries in the F.A.Q. database, find more information in the web hosting account administration articles or check out the educational video tutorials.