Lots of users who start using their 1st web hosting account, or change companies, usually have inquiries regarding how certain tasks are performed or confront complications when setting up different things, including e-mails, site settings, etc. Because of this, a lot of providers have prepared documentation with the most common questions and problems in order to help their customers obtain info quickly and easily. Consequently, the customer support staff can dedicate more time to real problems that particular clients may be experiencing, because the solution for the minor things will be available on the World Wide Web and clients can deal with them without having to touch base with the help desk support staff. Having comprehensive documentation is essential, especially for new customers without any practical experience at all, because the hosting service entails an immense amount of functions and lots of people can get confused about what to do. A good knowledge base can both help you complete the tasks that you want and become aware of how the hosting service works in general.
Extensive Online Documentation in Cloud Web Hosting
If you order a cloud web hosting
plan through our company, you’ll have access to our comprehensive online help documentation where you will see information about de facto everything related to our web hosting plans. The topics vary from how to create an e-mail account on your telephone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp way and include step-by-step manuals on how to do a specific task within your Hepsia Control Panel. You can also find info that’s not related directly to Hepsia, for instance one that concerns software applications on your computer. The complete list of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a specific section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to find out de facto everything associated with your hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting
, will permit you to access the exhaustive online documentation that we have prepared for you. The articles themselves offer general info on our hosting services, instructional guides about the different functions that you can use, together with troubleshooting guidelines that can help you rectify common issues that you may chance upon. The topics that we’ve covered encompass basically everything, from easy things such as how to host a new domain
in your account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a certain Control Panel section will always be available in the right corner of the page that you’re on, whilst the entire article archive is accessible through the all-encompassing Help section.